• 763-478-8500

    POLICIES

    policies[1]

    Estimates– Aero Upholstery offers free drive-in estimates. Due to the high cost of fuel and time limitations, On-Site Estimates require a $75.00 fee within a ten mile radius. However, the on-site estimate fee is fully redeemable toward the purchase of any work.

    Warranties:

    • Workmanship – Aero Upholstery offers a full one year warranty on all workmanship
    • Materials– all carry the manufacturers’ warranty; some up to five years
    • Customer Supplied Materials – (materials customers have already purchased and bring in to Aero Upholstery for installation only) the customer is responsible for any and all warranty issues with the materials they have supplied. The customer must personally deal with the manufacturer of said items. Aero Upholstery will in no way be held responsible in the handling of warranty issues of pre-purchased, customer supplied items. The customer is also responsible for any and all labor charges requiring the removal and reinstallation upon discovery of defective material pre-purchased by the customer and brought in to Aero Upholstery for installation.

    Payment Policy – once an estimate is customer approved, a down payment is required for Aero Upholstery to initiate work. We require a deposit of either half of the total estimate or the full value of all materials. Very large jobs require progress payments – arrangements for such payments are negotiated at the time of estimate approval.

    Deposits – are NON-REFUNDABLE.  So, please be certain the estimated work is truly something you want and can follow through to completion.

    Payment Options – Aero Upholstery accepts the following forms of payment:

    Cash, Check, Certified Check, Cashier’s Check, Money Order, American Express, Visa, Master Card, Discover Card and PayPal

    Due to limited storage space, Aero Upholstery requires full payment and pick-up within 7 days of completion of work, unless other arrangements have been made before hand. If completed items are not retrieved within 7 days of completion, storage fees and interest will accrue.

    We reserve the right to change our policy at any time.